AutelShop.us is a US local store, we prodive local delivery to US address .And all orders will be shipped from the US to you and carried by DHL, FedEx, UPS, USPS, DPD, or Royal Mail according to your address. It is fast delivery, and no tax to US address.
Order Processing Time
All our orders are processed and shipped out within 48 hours ( weekends and holidays are not included).
After the order is shipped out and received by the carrier, we will update you by email with a Track-and-Trace code with which you can follow your package and see the remaining shipping time.
Please allow 24-48 hours for the tracking information to update.
Order Delivery Time
All Non-virtual products are free shipping and take about 5-14 working days .Free shipping via post: 8-14 working days. Free shipping via express: 5-7 working days,the delivery time depends on the devices.
Shipping Address Change
If you would like to change the shipping address for your order, please contact us by email with the new shipping address. Once the order is shipped, we can not alter the shipping address anymore.
International Shipping Duties & Taxes
For international order. If the items don't be shipped to US, you, the customer, will be responsible for the import duty, but please don't worry, You can contact Customer serive ,we will decrease the declared value to reduce your import tax.
Returns, Refunds, and Exchanges
Our policy lasts 30 working days from the purchase date. We are sorry for not offering a refund or exchange after 30 working days since your purchase date.
For more details of the return policy, please visit our Return Policy.